PKR55 Privacy Policy – How We Handle Your Personal Data

1. Introduction

This Privacy Policy applies to pkr55 and governs the collection, use, storage and disclosure of personal information provided by players who register and use the pkr55 platform at pkr55.onl, the associated Android and iOS applications, and any related services.

pkr55 takes privacy seriously. For Pakistani players who share personal and payment information to access online gaming services, understanding exactly what happens to that data is important. This policy is written in plain language to make it easy to understand — not buried in legal text that nobody reads.

By registering a pkr55 account, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.

If you have any questions about how pkr55 handles your personal data that are not answered in this policy, contact the support team through your account. The support contact address is [email protected].

2. Data We Collect

pkr55 collects personal data in the following categories:

Registration Information

When you create a pkr55 account, you provide:

• Full name — used to identify your account and verify your identity when required
• Date of birth — to confirm you are 18 years of age or older
• Email address — for account communications and login
• Mobile number — for account security and, where applicable, payment verification
• Username and password — your login credentials (passwords are stored in encrypted form only)

Identity Verification Documents

pkr55 may request identity documents including a copy of your CNIC (Computerised National Identity Card) or equivalent identification to verify your identity, confirm your age and comply with anti-money laundering (AML) requirements. These documents are handled with strict confidentiality.

Transaction Data

When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer or card, pkr55 records transaction amounts, dates, payment method identifiers and transaction references. Full payment credentials such as card numbers are handled directly by payment processors — pkr55 does not store full card numbers.

Usage and Activity Data

pkr55 records your activity on the platform including games played, bets placed, login timestamps, device type, operating system, browser type and IP address. This data is used for security, fraud prevention and platform improvement.

Communication Data

If you contact pkr55 support, the content of that communication is retained as part of your account record to assist with ongoing queries and quality review.

3. How We Use Your Data

pkr55 uses the personal data collected for the following purposes:

pkr55 processes personal data on the basis of contractual necessity (to deliver the services you signed up for), legitimate interest (for fraud prevention, platform security and responsible gaming monitoring) and consent (for optional marketing communications).

4. Sharing & Third-Party Disclosure

pkr55 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Data is shared only in the following circumstances:

• Payment processors: Transaction data is shared with payment service providers (JazzCash, Easypaisa, Raast, card networks) to process your deposits and withdrawals. These providers operate under their own privacy standards and are contractually required to handle data securely.
• Game providers: To deliver casino and live dealer games, game session data is passed to third-party game studios and providers. This is limited to session identifiers and bet amounts necessary to run the game.
• Identity verification services: Where identity verification is required, document data may be processed by a third-party verification provider under a strict data processing agreement.
• Legal obligations: pkr55 may disclose personal data to law enforcement or regulatory authorities where legally required to do so, including in connection with fraud investigations or anti-money laundering compliance.
• Business transfers: In the event of a business acquisition or merger, your data may be transferred as part of the transaction. You would be notified of any change in data controller.

All third-party service providers used by pkr55 are contractually required to process personal data only for the specified purpose and to maintain appropriate security standards.

5. Payment Data & PKR Transactions

All pkr55 transactions are conducted in Pakistani Rupees (PKR). When you deposit or withdraw via JazzCash, Easypaisa, Raast, bank transfer or card, the following data handling applies:

• pkr55 records transaction amounts, dates, payment method type and reference numbers for your account history
• Full card numbers and mobile wallet PINs are never stored by pkr55 — these are handled entirely by the respective payment processor
• Your registered payment method identifier (such as a mobile wallet number or account last four digits) is associated with your pkr55 account for withdrawal processing purposes
• Transaction records are retained for accounting and compliance purposes for a period as specified in the data retention section below

6. Cookies & Tracking Technologies

pkr55 uses cookies and similar technologies on the website and in the mobile app. Cookies are small data files stored on your device that help the platform function correctly and improve your experience.

Essential Cookies

These are required for the platform to operate. They keep you logged in during a session, maintain your preferences and enable core functions like the game lobby and account balance display. These cannot be disabled without affecting platform functionality.

Analytics Cookies

pkr55 uses analytics tools to understand how players use the platform — which pages are visited most, where players navigate from and how sessions develop. This data is aggregated and used to improve platform design and performance. It is not used to identify individual players.

Security Cookies

Security cookies help detect unusual login activity and protect your account from unauthorised access. They record device fingerprints and session tokens that enable pkr55 to identify and flag suspicious behaviour.

You can control cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use core pkr55 features including login and game play. Disabling analytics cookies will not affect your account functionality.

7. Data Retention

pkr55 retains personal data for as long as necessary to provide the services you have signed up for and to meet legal and compliance obligations. The following general retention periods apply:

• Active account data: Retained for as long as your pkr55 account is active
• Transaction records: Financial transaction data is retained for a minimum of five years to comply with standard financial record-keeping requirements
• Identity verification documents: Retained for the duration of your account plus a compliance retention period following closure
• Support communications: Retained for two years from the date of the communication
• Session and activity logs: Typically retained for 12 months for security and fraud detection purposes, after which they are deleted or anonymised

When you close your pkr55 account, active account data is deactivated. Data subject to legal retention requirements is retained in restricted, secure storage for the applicable retention period and then permanently deleted.

8. Security Measures

pkr55 uses a range of technical and organisational measures to protect personal data from unauthorised access, loss or disclosure:

• All data transmission between your device and the pkr55 platform is encrypted using TLS (Transport Layer Security)
• Passwords are stored using one-way cryptographic hashing — pkr55 support staff cannot read your password
• Access to account and personal data within pkr55 systems is restricted to personnel with a legitimate operational need
• Payment data is processed through PCI-compliant payment processors — full card data does not pass through pkr55 servers
• Automated fraud detection systems monitor account activity and flag unusual patterns for review

While pkr55 applies industry-standard security practices, no online system can be guaranteed 100% secure. You also have a role in keeping your account safe — use a strong, unique password and contact support immediately if you suspect your account has been accessed without your authorisation.

9. Your Data Rights

As a pkr55 account holder, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data pkr55 holds about your account. Submit your request to support with your account username and a description of the data you are requesting.
• Right to correction: If any personal data pkr55 holds about you is inaccurate or out of date, you have the right to request a correction. Basic account details such as email address and mobile number can often be updated directly in your account settings.
• Right to deletion: You can request deletion of your personal data. pkr55 will process deletion requests subject to legal retention obligations — some data must be retained for financial compliance purposes even after account closure.
• Right to restrict processing: In certain circumstances you can request that pkr55 restrict processing of your data while a query or complaint is being resolved.
• Right to opt out of marketing: If you have opted in to marketing communications, you can withdraw that consent at any time by updating your preferences in account settings or by contacting support.

To exercise any of these rights, contact pkr55 support at [email protected] with your account username and the nature of your request. pkr55 will respond to data rights requests within a reasonable timeframe.

10. Minors & 18+ Age Restriction

pkr55 is strictly an 18+ platform. The platform does not knowingly collect personal data from individuals under the age of 18. Date of birth is collected during registration specifically to verify that the player meets the minimum age requirement.

If pkr55 becomes aware that an account has been registered by a person under 18, the account will be immediately closed, any deposits will be refunded and any winnings will be forfeited. Personal data associated with the underage account will be deleted subject to any legal documentation requirements.

If you are a parent or guardian and believe a minor has registered an account on pkr55, contact support immediately at [email protected] with details so the account can be reviewed and closed promptly.

11. Changes to This Privacy Policy

pkr55 may update this Privacy Policy from time to time. When changes are made, the date shown at the top of this page is revised. For significant changes that materially affect how your data is used, pkr55 may notify registered players through their account notification inbox.

Continued use of the pkr55 platform after an update to this Privacy Policy constitutes your acceptance of the revised version. If you do not agree with changes, you should stop using the platform and may request account closure through support.

You are encouraged to review this Privacy Policy periodically to stay informed about how pkr55 handles your personal data. This policy was last reviewed and updated in June 2026.